Co-Founder and chief operating officer of NICE Global, a business solutions company is Paul Herdsman. A business solutions company headquartered in Montego Bay, Jamaica. NICE Global helps companies who want to gather more customers, gain lower overhead, and increase their revenue. As well as offering technical support, outsourcing customer service, offering after hours support and more.
In his interview with Ideamensch, Paul Herdsman shared some of the ways he has contributed to building NICE Global into a successful company. One of those is by creating culture within the company. Having Happy employees is an extremely important thing in running a successful business. When your employees feel appreciated and cared for then they are less likely to move away from the company. Which is good for NICE Global because hiring and training new employees costs money and recurring customers feel more welcome when they work with the same happy people every time. Creating culture within the company does that.
Investing in proper and continues training is another major benefit to the company. Paul Herdsman makes sure that all new employees are get the proper initial training and then there is more training. Such as learning not only what your department does and how it affects the company, but also all other departments within the company. Learn more about Paul’s business strategies in his 12 Success Tips for Entrepreneurs From NICE Global CO-Founder Paul Herdsman.
All successful businesses solve a problem for their clients. Learning how to be a great problem solver is a must. Asking the right questions to the right people will lead you to a better problem-solving process. Read This Article to learn more.
When Paul Herdsman is not at work you find him with his family. It is very important to him to make sure he sees his children off to school and before bed. He also enjoys fishing and golfing.
With more than 10 years’ experience to back him up, Paul Herdsman is an expert in online customer acquisition and customer software.